Terms & Conditions

Welcome to sv777, Bangladesh's trusted online casino and sports betting platform. These Terms & Conditions govern your use of the sv777 website, mobile platform, games, and all related services. They constitute a legally binding agreement between you, the user, and sv777. By creating an account or placing a wager, you confirm that you have read, understood, and accepted every provision set out in this document.

sv777 reserves the right to update or modify these terms at any time without prior notice. It is your responsibility to review this page periodically to stay informed of any changes. Continued use of the platform following any modification constitutes your acceptance of the revised terms.

Key Policy Highlights

1. Acceptance of Terms

By accessing, registering on, or using the sv777 platform in any capacity, you expressly agree to comply with and be legally bound by these Terms & Conditions, along with our Privacy Policy and Responsible Gaming Policy. If you do not agree with any part of these terms, you must immediately cease using the platform and close your account.

These terms apply to all visitors, registered users, and any person who accesses sv777 regardless of whether they create an account or place a wager. References to "you" or "user" throughout this document refer to any such individual.

2. Eligibility Requirements

To register and maintain an active account on sv777, you must meet all of the following eligibility criteria at all times:

• You must be at least 21 years of age at the time of registration and at all times while using the platform.
• You must be a resident of Bangladesh or be using the platform from a jurisdiction where online gaming is not prohibited.
• You must register using your own genuine personal details. Registering under a false identity or on behalf of another person is strictly prohibited.
• You must not be a current employee, contractor, or close family member of an employee or contractor of sv777.

3. Account Registration and Verification

Each individual may hold only one account on sv777. Creating multiple accounts, whether for personal use or to exploit bonus offers, constitutes a serious breach of these terms and will result in the immediate suspension of all associated accounts and forfeiture of all balances.

KYC Verification

sv777 operates a Know Your Customer (KYC) process to comply with applicable laws and to protect users. You may be required to submit one or more of the following documents before withdrawals are processed:

• National Identity Card (NID) or valid passport issued by Bangladesh authorities.
• Proof of address such as a utility bill, bank statement, or government-issued document dated within the last three months.
• Proof of payment method ownership (for example, a screenshot of your bKash or Nagad account matching the registered mobile number).

Account Security Responsibilities

You are solely responsible for keeping your login credentials confidential. sv777 will never ask for your password via email, live chat, or phone. Any activity conducted under your account credentials is your sole responsibility. If you suspect unauthorized access, contact support immediately via [email protected].

4. Deposits, Withdrawals and Payment Processing

sv777 accepts deposits and processes withdrawals exclusively via approved payment channels. All transactions are conducted in Bangladeshi Taka (BDT). The following policies govern all financial transactions on the platform:

• Minimum deposit and withdrawal amounts are set by sv777 and communicated on the payment page. These amounts may be revised from time to time.
• Withdrawal requests are subject to KYC verification. sv777 reserves the right to withhold processing of any withdrawal until full verification has been completed.
• Accepted payment methods currently include bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and other approved local banking channels. sv777 may add or remove payment methods at its discretion.
• Deposited funds must be used for wagering. Depositing and immediately withdrawing without genuine play activity may be considered fraudulent and result in account suspension.

All transactions are processed in Bangladesh Standard Time (BST, UTC+6). Processing times vary by payment method and may take between 1 to 5 business days depending on the channel used.

5. Bonuses, Promotions and Wagering Requirements

sv777 periodically offers welcome bonuses, reload bonuses, free spins, cashback promotions, and other incentives. All bonus offers are subject to the following general conditions, in addition to any specific terms stated at the time of the offer:

• All bonuses carry a wagering requirement (rollover) that must be fulfilled before any bonus-derived winnings can be withdrawn. The specific rollover multiplier is stated on each promotion page.
• Bonuses have an expiry period. Unused bonuses or bonuses where the wagering requirement has not been met within the stated timeframe will be forfeited automatically.
• sv777 reserves the right to withdraw a bonus offer, modify its terms, or remove a promotion at any time without prior notice if there is evidence of abuse or systemic exploitation.
• Only one bonus may be active on an account at any given time unless explicitly stated otherwise in the promotion details.

sv777 may offer seasonal promotions tied to events such as the BPL (Bangladesh Premier League), T20 World Cup, IPL, Eid, Pohela Boishakh, or Victory Day. These carry their own specific terms and are valid for the stated duration only.

6. Gameplay Rules and Fair Play

All games offered on sv777 — including cricket betting, live casino tables, slot machines, crash games, and card games — are governed by individual game rules provided by the respective game studios, including Pragmatic Play, Evolution Gaming, Spribe, and other certified providers.

sv777 uses certified Random Number Generator (RNG) technology to ensure that all game outcomes are completely random, unbiased, and fair. The platform undergoes regular fair play audits to maintain the highest standards of game integrity.

• Wagers placed after a game event has concluded are void and will not be settled in the player's favour regardless of the displayed odds at the time of placement.
• In the event of a game malfunction or technical error, sv777 reserves the right to void any affected wager or round and refund the original stake to the player's account balance.
• Players are responsible for ensuring they understand the rules of a game before placing a wager. sv777 is not liable for losses arising from a player's misunderstanding of game mechanics or rules.

7. Responsible Gaming Commitment

sv777 is committed to promoting responsible gaming across Bangladesh. We recognise that gambling is a form of entertainment and should remain enjoyable. We offer a suite of tools including deposit limits, session time reminders, cool-off periods, and permanent self-exclusion. Players who feel that their gambling may be becoming a problem are strongly encouraged to make use of these tools by contacting our support team.

For full details on our responsible gaming framework, please visit our Responsible Gaming page. sv777 strictly enforces the 21+ age policy and cooperates with any lawful request by a guardian or authority to restrict access for a minor.

8. Prohibited Activities

The following activities are strictly prohibited on sv777. Any user found engaging in prohibited activities will have their account immediately suspended and all balances forfeited. sv777 reserves the right to report any fraudulent or illegal activity to the relevant authorities.

• Using automated bots, scripts, or any software to gain an unfair advantage over other players or the platform.
• Colluding with other players to manipulate game outcomes or exploit promotional offers in a coordinated manner.
• Using funds that are the proceeds of any criminal or illegal activity to make deposits on sv777 (money laundering).
• Registering or attempting to access the platform if you are under 21 years of age or are located in a jurisdiction where use of the platform is prohibited.
• Threatening, harassing, or abusing sv777 staff, other users, or engaging in any behaviour that disrupts the fair and safe operation of the platform.

9. Privacy and Data Protection

sv777 collects and processes personal data in accordance with our Privacy Policy. By using the platform, you consent to the collection, storage, and processing of your personal information as described in that policy. We implement industry-standard SSL encryption and security protocols to protect all user data from unauthorised access, disclosure, or loss.

sv777 will not sell or rent your personal data to unaffiliated third parties. Data may be shared with payment processors, KYC verification partners, and regulatory authorities only where legally required or where necessary to provide the services you have requested.

10. Limitation of Liability

To the fullest extent permitted by applicable law, sv777 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the platform or any of its services. This includes but is not limited to loss of winnings, loss of data, loss of profits, or any financial loss resulting from technical errors, network outages, or third-party payment processing delays.

In cases where sv777 is found liable, the maximum aggregate liability to any individual user shall not exceed the total amount deposited by that user in the thirty (30) calendar days immediately preceding the event giving rise to the claim.

11. Amendments to These Terms

sv777 may revise these Terms & Conditions at any time. When we make material changes to these terms, we will update the 'Last updated' date at the top of this page. Where the changes are significant, we may also notify registered users via the email address associated with their account or via an in-platform notification.

Your continued use of sv777 following the posting of revised terms constitutes your acceptance of those changes. If you do not agree to the revised terms, you must stop using the platform immediately.

12. Governing Law and Dispute Resolution

These Terms & Conditions are governed by and construed in accordance with the applicable laws of the jurisdiction in which sv777 operates. Any dispute arising in connection with these terms that cannot be resolved through good-faith negotiation between the parties shall be referred to binding arbitration. sv777 will always endeavour to resolve disputes fairly and promptly. If you have a complaint, please contact our support team in the first instance at [email protected] before escalating to any formal process.

13. Contact and Support

If you have any questions, concerns, or requests regarding these Terms & Conditions, our support team is available 24/7 to assist you. We are committed to responding to all genuine enquiries within one business day.

You may reach us by email at [email protected]. Please include your registered username and a brief description of your enquiry to help us assist you as efficiently as possible.